Business support

What's taking too much time or costing too much?

Repetitive admin, information entered twice, or a report that takes hours every week? With costs going up, it's worth another look at the work that keeps eating into your time and budget.

I'm a software developer in York. I help businesses simplify awkward processes, cut out repetitive admin and get their existing systems working together. You don't need to know the solution.

Tell me what's slowing you downSee examples

Remote from York, UK · Free introductory chat · Clear scope and price

What I can help with

Some familiar problems and the improvements we could explore. Tell me how it works now, and we can work out where to start.

Data, spreadsheets + reporting

Spending hours combining spreadsheets, checking records or rebuilding the same report? I can help organise the data and make repeated work easier to run.

  • Spreadsheet cleanup and restructuring
  • Repeatable reports and automated data checks
  • Imports, exports, and record reconciliation

Sound familiar?

“Every Friday I spend hours pulling figures from different spreadsheets to put one report together.”

A possible improvement

A repeatable report that brings the figures together, with checks for missing or inconsistent information and fewer manual steps.

CRMs, websites + everyday systems

Entering the same information twice or working around tools that don't talk to each other? I can investigate the gaps and help your existing systems work together.

  • Website and CMS content updates
  • CRM cleanup and connections between tools
  • Enquiry handling, notifications and small fixes

Sound familiar?

“An enquiry comes in through our website, then someone has to copy the details into the CRM and email the team.”

A possible improvement

A connection between the form, CRM and team notifications, where the existing tools support it, with checks so enquiries can be tracked.

Processes, documentation + repeatable work

Constantly chasing paperwork or repeating a process that only one person understands? I can help simplify the steps, make progress visible and reduce the chasing.

  • Supplier and company research with sources
  • Process notes, guides, and SOPs
  • Document tracking, checklists and reminders

Sound familiar?

“We keep chasing the same documents, and nobody can easily see what's still missing.”

A possible improvement

A shared tracker and a clear process, with reminders where useful, so the team can see what needs attention.

Software development

Automation where it makes a difference.

Sometimes the answer is a better spreadsheet or a simpler process. Sometimes it's connecting existing tools, automating a recurring job or building something small. I start with how the work happens now and choose the approach that fits.

  • Scripts, integrations and repeatable workflows
  • Internal tools, dashboards and web or mobile applications
Explore my work

How it works

Start with a conversation.

Tell me what's slowing you down. I'll work through the options afterwards and come back with a suggestion and a clear price if I can help.

  1. Talk me through it

    We start with a short, free introductory call about what happens now, what takes time and what causes problems. A rough outline is enough. You don't need a technical brief.

  2. I work through the options

    After the conversation, I review what you've described and look for a practical improvement. If it needs a closer investigation, we can agree a small paid review first.

  3. Start with one useful fix

    If I can help, I send a proposal with a clear scope, price and timing. Once we agree it, I carry out the work and hand over the result. We can do more if it proves useful.

One job at a time

Start with one practical improvement.

A one-off piece of work

A simpler spreadsheet, an automated report, a connection between tools or another improvement with a clear finish. We agree the scope, price and turnaround before I begin.

A defined recurring task

If there's still work that needs doing regularly, we can agree the output, schedule and workload after a useful first project. Availability and turnaround are agreed in advance.

Relevant work

Examples of this approach in practice.

These projects began with operational problems that needed a clear, dependable answer. Software and automation made it possible to investigate the evidence, handle the work at scale, and prevent the same issue recurring.

Illustration for missed-call follow-up automation

Workflow automation & analytics

Missed-call follow-up automation

An event-driven integration that matched missed callers to known customer records, sent a personalised invitation to continue by text or WhatsApp, and tracked whether the experiment worked.

Read the project
Illustration for cross-system issue resolution

Technical Operations & Systems Investigation

Cross-system issue resolution

A series of investigations that followed operational queries across business systems, established the source of truth, and turned individual incidents into lasting software and integration fixes.

Read the project
Illustration for payroll data reconciliation

Technical Operations & Data Integrity

Payroll data reconciliation

A large-scale payroll reconciliation project that uncovered undocumented record revisions, repaired high-confidence mismatches, and tested the reliability of data across several payroll models.

Read the project
Tell me what's slowing you down
What takes too much time, costs too much or needs constant chasing? Tell me a bit about what happens now. You don't need to know the solution.

I'll reply by email and we can arrange a short, free introductory chat. Afterwards, I'll work through the options and come back with a suggestion and price if I can help.